Business
Polaris Bank in Crisis Mode: Customers Cry Out Over Technical Glitches
Polaris Bank customers are facing unprecedented frustration due to persistent technical issues with the bank’s services, particularly the Polaris Vulte App. The complaints center around unauthorized debits and failed transactions, leaving customers disgruntled and seeking immediate resolutions.
One customer reported a shocking experience where their salary was debited in less than three minutes without explanation after being paid into their account. The customer provided a reference number, 696FTR1252060ZIW, and narration details, 31APD1SW 556971 155809647346, in hopes of getting a quick response from the bank.
Another customer attempted to transfer N100,200 to a Palmpay account via the Polaris Vulte App but was debited without the transaction being processed. Despite waiting since morning, the money has not reflected in the destination account, prompting the customer to question what’s happening.
A third customer lodged a complaint about being debited N100,000 for a transaction that wasn’t processed, with the bank also sending a debit SMS without reversing the transaction. These incidents have raised serious concerns about the bank’s technical capabilities and customer support.
As Polaris Bank navigates these technical challenges, customers remain anxious about the safety of their funds and the reliability of the bank’s services. The bank’s response to these issues will be crucial in restoring customer trust and confidence.
Brands7 days ago
₦100,000 Vanishes Overnight: Polaris Bank Under Fire as Customers Cry Foul
Brands7 days ago
Stanbic IBTC graduates DiSEP 4.0 cohort and inducts DiSEP 5.0 candidates
Health2 weeks ago
Polaris Bank Offers Free Prostate Cancer Screening to 250 to mark Int’l Men’s Day in Partnership with Men’s Clinic
Business2 weeks ago
Q3 2025: Fidelity Bank Grows Interest Income by 33%, Fee Income by 47%
Business2 weeks ago
Union Bank Unveils “Save & Gain” Campaign to Reward Smart Savers
Business4 weeks ago
Standard Chartered Bank to Shut Some Nigerian Branches in 2026
News4 weeks ago
Comptroller Atuluku Records Over ₦33 Billion Revenue in Port Harcourt Area I for October
Metro4 weeks ago
EFCC Concludes Four-day Staff Staff Training Programme on Public Sector Fraud Investigation
Metro4 weeks ago
Alleged ₦80.2bn Fraud: Court Adjourns Yahaya Bello’s Trial Till Nov 11
Brands4 weeks ago
Fidelity Bank Plc Extends Support to Elderly at Old People’s Home in Yaba
Business2 weeks ago
Unity Bank MD Tasks Youths on Savings Culture at World Savings Day
Business2 weeks ago
Shaping futures through art: Stanbic IBTC Pension Managers highlights innovation at ART X Lagos
Business4 weeks ago