Business
Frustration as Evidence Shows How Zenith Bank Customer Allegedly ‘Lose’ Over 1Million Naira
Zenith Bank, one of Africa’s top financial institutions, is facing problems with some of its customers. The bank has been getting a lot of complaints about poor customer service and failed transactions involving large amounts of money.
It’s been a tough week for Zenith Bank, as many customers went to social media to share their issues. One complaint that stood out came from a customer named Johnkennedy Obinna Chigere. He showed proof of a transaction he made, where he was debited for over one million naira, but the money never went through.
Even after 24 hours, the money hadn’t been credited. Johnkennedy said he contacted the bank, and they promised to fix it, but nothing happened. Now, he’s threatening to get a popular social media influencer, Very Dark Man (VDM), involved to help him bring more attention to the issue.
Unfortunately, Johnkennedy’s case isn’t the only one. Recently, many Zenith Bank customers have reported similar problems with failed transactions. People complain that money is being taken out of their accounts, but the recipients never get it. Some customers even say they wait days or weeks before the problem is fixed, which leaves them frustrated and without their money.
This has led to lots of angry posts on social media, with customers demanding better service and quicker responses from the bank.
Failed transactions like these are becoming a common issue with Zenith Bank in Nigeria, making people lose trust in the system. Many customers are now asking the bank to do more to improve its services, resolve transaction issues faster, and make sure customers don’t keep facing the same problems.