NAFDAC joined the global community in celebrating the 2025 International Customer Service Week themed “Mission: Possible!” The celebration highlighted the vital role of NAFDAC staff in upholding service excellence and strengthening stakeholder trust.
In her remarks, the Director-General, Prof. Mojisola Adeyeye, commended staff across all offices and directorates for their remarkable dedication and professionalism in serving the public.
She noted that the theme aptly captures the Agency’s daily mission of meeting and exceeding stakeholder expectations while upholding NAFDAC’s core values of professionalism, integrity, commitment, and excellence.
Prof. Adeyeye acknowledged the resilience and tact of NAFDAC’s front-line officers, describing them as the Agency’s ambassadors who embody its credibility through their engagement with the public.
She expressed appreciation to all staff for their contributions toward the Agency’s achievements, including attaining the WHO Global Benchmarking Tool Maturity Level 3, which positioned Nigeria on the global stage.
The Director-General also extended gratitude to NAFDAC’s external stakeholders and customers for their continued trust and collaboration, reaffirming the Agency’s commitment to continuous improvement and empathetic service delivery in safeguarding public health.